Fees & Payments

iKofi uses Paystack for secure payment processing. Here's how money moves.

Platform Fee

iKofi platform fee	5% of each tip
Creator receives	95% of each tip
Currency	South African rands (ZAR) only

Example

If a supporter tips R100:

R95 goes to the creator
R5 goes to iKofi

If a supporter tips R20:

R19 goes to the creator
R1 goes to iKofi

Paystack Fees

Paystack charges processing fees on top of the platform fee. These are standard payment gateway fees and apply to all online transactions in South Africa.

Paystack's fees are separate from iKofi's 5% platform fee. For current Paystack pricing, visit paystack.com/pricing.

How Money Moves

Supporter pays R100
        ↓
Paystack processes payment
        ↓
    ┌───┴───┐
    ↓       ↓
  R95      R5
    ↓       ↓
 Creator  iKofi

Supporter pays via card or bank transfer through Paystack
Paystack splits the payment automatically
Creator's portion (95%) is settled to their linked bank account
iKofi's portion (5%) is settled to iKofi's bank account

Settlement

Settlement follows Paystack's normal schedule. Typically:

Card payments — 1-2 business days
Bank transfers — 2-3 business days

Creators link their bank account during the Paystack subaccount setup process. iKofi does not store bank details.

What Supporters See

The tip amount they entered
The coffee tier name (if they chose one)
A message confirming the payment was processed

Supporters receive payment confirmation from Paystack via email.

What Creators See

Dashboard shows total earnings, tips received, and recent transactions
Each tip shows: amount, date, supporter name (if they have an account), coffee tier
Earnings are listed in South African rands

No Hidden Costs

No monthly fees for creators
No sign-up fees
No withdrawal fees (Paystack's standard settlement applies)
No currency conversion — everything is in ZAR
No minimum balance required

Refunds

Tips are final. If a supporter has an issue, they should contact iKofi support. Refunds are handled case-by-case.

Questions?

If you have questions about fees or payments, contact us at issues@ikofi.co.za.